Fulfillment Policy

This policy describes how we deliver our services and handle billing, cancellations, and refunds.

Service delivery

Our services are delivered digitally. Project work (such as a website build) is delivered on the timeline agreed in your proposal. Ongoing services (such as ad management and lead-flow automation) are delivered on a recurring monthly basis.

Billing

Setup fees are billed at the start of a project. Recurring services are billed monthly in advance unless your agreement states otherwise.

Cancellation

You may cancel recurring services with the notice specified in your agreement. Cancellation stops future billing; work already delivered or in progress is not refunded.

Refunds

Because our services are custom and delivered as work is performed, fees for completed work are generally non-refundable. If something is not right, contact us and we will work to make it right.

Contact

Questions about billing or fulfillment? Call (480) 568-1983 or use our contact page.